Frequently Asked Questions
About Hands On Art
At Hands On Art, everything revolves around creativity and quality. We offer an extensive collection of hobby products, from candle making sets to MDF letters, that help you bring your unique creations to life. With our products, you not only create something beautiful, but also experience a moment of relaxation and fun. Be inspired by our products and get started on your next creative project!
What shipping methods do you offer?
We offer standard shipping and free shipping on orders over €75. More details can be found during checkout.
How long does it take to receive my package?
Standard shipping takes an average of 2-3 business days within the Netherlands. For international orders, delivery time is 5-7 business days.
Can I return my order?
Yes, you can return your order within 14 days of receipt, as long as the products are unused and in their original condition. Please see our returns page for more information.
Are your products sustainable?
We do our best to use sustainable and environmentally friendly materials in our products. This is also stated in the product descriptions.
How can I contact your customer service?
You can reach us via the contact form on our website. We usually reply within 24 hours.
Are there discounts for bulk orders?
Yes, for large orders we offer special discounts. Contact us for a customized quote.
How do I know if a product is in stock?
Each product clearly states whether it is in stock. If a product is temporarily unavailable, you can receive a notification as soon as it is back in stock.